Frequently Asked Questions
Everything you need to know about your Bahé experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I initiate a return or exchange?
We offer a 30-day return policy. Items must be unworn, with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna.
Are your materials sustainably sourced?
Yes, Bahé is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current collection.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.